Student Counselling and Wellbeing Support

Confidential guidance, wellbeing assistance and referral information to help students remain safe, supported and engaged in their studies.

Available Counselling and Wellbeing Support

Illoura College recognises that personal, emotional, social, health or financial difficulties may affect a student’s wellbeing, attendance and academic progress.

A Student Support Officer can listen to concerns, provide initial guidance and help students identify an appropriate external counselling, mental health or community service.

  • confidential initial discussion and wellbeing check;
  • information about internal and external support options;
  • referral to qualified counselling or health professionals;
  • academic or attendance support when personal circumstances affect study;
  • reasonable adjustment where appropriate; and
  • an individual support or intervention plan where required.

Illoura College staff are not psychologists, doctors or crisis-response professionals unless specifically qualified and appointed in that role. They cannot diagnose conditions or provide clinical treatment.

Students may request support for:

Stress or anxietyHomesicknessLonelinessStudy pressureFamily concernsRelationship difficultiesGrief or lossFinancial hardshipAccommodation concernsBullying or discriminationAlcohol, drug or gambling concernsFamily or domestic violenceSexual harassment or assaultMental health concerns

Students do not need to wait until a concern becomes serious before asking for assistance.

Students can request counselling or wellbeing support by:

A student is not required to give detailed personal information to reception staff. A private appointment with a Student Support Officer may be requested.

Counselling and wellbeing matters are handled respectfully and as confidentially as reasonably possible. Information is generally shared only with people who need it to arrange appropriate support.

Information may be disclosed without consent when required by law, where child-safety or mandatory-reporting obligations apply, or where there is a serious or immediate risk to the student or another person.

Students should contact each provider directly to confirm eligibility, availability, appointment requirements and any fees.

StudyPerth Student Support

Wellbeing, safety, legal and career support for international students in Western Australia.

Visit StudyPerth

Lifeline

Confidential crisis and emotional support, 24 hours a day.

13 11 14 · Text 0477 13 11 14

Visit Lifeline

Beyond Blue

Information and support for anxiety, depression and emotional distress.

1300 22 4636

Visit Beyond Blue

eheadspace

Free and confidential online and telephone mental health support for people aged 12 to 25.

1800 650 890

Visit eheadspace

Kids Helpline

Free counselling for people aged 5 to 25.

1800 55 1800

Visit Kids Helpline

MensLine Australia

Telephone and online counselling for men experiencing emotional, family or relationship concerns.

1300 78 99 78

Visit MensLine

Here For You Support Line

WA support for concerns about mental health, alcohol or other drug use.

1800 437 348

Alcohol and Drug Support Line WA

Confidential counselling, information and referral assistance.

(08) 9442 5000 · Regional 1800 198 024

Mental Health Emergency Response Line

Urgent assessment, crisis support and referral from trained mental health clinicians.

Metropolitan Perth: 1300 555 788

Peel: 1800 676 822

Rurallink

Mental health crisis assistance for regional and remote Western Australia.

1800 552 002

Immediate danger: Call 000 where there is an immediate risk of suicide, serious self-harm, injury or danger to another person.

1800RESPECT

National domestic, family and sexual violence counselling and support.

1800 737 732 · Text 0458 737 732

Visit 1800RESPECT

Women’s Domestic Violence Helpline WA

Information, counselling and referrals, available 24 hours a day.

1800 007 339

Sexual Assault Resource Centre WA

Counselling and support for people affected by recent or past sexual assault or abuse.

Visit SARC

Call 000 immediately where:

  • a person is in immediate danger;
  • someone is seriously injured;
  • there is an immediate risk of suicide or serious self-harm;
  • urgent Police, Fire or Ambulance attendance is required; or
  • there is a serious threat to another person.
Call 000 Police · Fire · Ambulance

For a serious College-related emergency, Mr Rajwinder Singh Bawa may be contacted on 0432 712 404. This is not a substitute for calling 000.

Some counselling, medical or community providers may charge fees. Before attending an appointment, students should confirm:

  • whether the service is free;
  • whether a referral or appointment is required;
  • whether Medicare or Overseas Student Health Cover applies;
  • whether there will be an out-of-pocket cost; and
  • whether interpreting services are available.

Illoura College provides external service details for referral purposes. The external provider remains responsible for the advice, counselling or treatment it provides.

No counselling services matched your search. Contact sso@illoura.edu.au for assistance.