Illoura College is committed to supporting students throughout their studies and helping them successfully complete their course.

Students can access support with:

  • understanding course content and assessments;
  • study skills and time management;
  • Moodle and online learning systems;
  • language, literacy, numeracy and digital skills;
  • assessment feedback and resubmission guidance;
  • reasonable adjustment;
  • attendance and academic progress concerns; and
  • referrals to wellbeing or specialist support services.

Academic Progress Support

Illoura College monitors student participation, attendance and assessment progress. Students who are at risk of falling behind may be contacted by their trainer or the Student Support Team. An individual support or intervention plan may be developed, which may include additional learning activities, trainer meetings, assessment support, progress reviews or referral to other services.

International Student Support

International students can receive support with adjusting to study and life in Australia, including information about:

  • academic expectations;
  • accommodation and transport;
  • health and wellbeing services;
  • safety and emergency services;
  • employment rights;
  • cultural adjustment; and
  • visa-related study obligations.

Requesting Support

Students are encouraged to request assistance as early as possible. Support requests are treated respectfully and confidentially and will not disadvantage a student’s enrolment or assessment.

Students can speak with their trainer, visit the reception desk, call the College landline, or email the Student Support team at sso@illoura.edu.au.